Research
March 2006 Estimating the size and nature of the civil legal advice sector
Research carried out by Matrix Research and Consultancy for the DCA Estimating_the_size_and_nature_of_the_civil_legal_advice_sector.pdf
DCA Research Series 4/06
June 2004 Understanding Advice Seeking Behaviour
Further Findings from the LSRC Survey of Justicable Problems by Hazel Genn, Pascoe Pleasence, Nigel J. Balmer, Alexy Buck and Aoife O’Grady. Published by the Legal Services Research Centre in 2004. Understanding_Advice_Seeking_Behaviour_LSRC_2004.pdf
May 2004 Causes of Action: Civil Law and Social Justice First Edition
The Final Report of the First LSRC Survey into Justiciable Problems Casues of Action: Civil Law and Social Justice by Pascoe Pleasence, Alexy Buck, Nigel Balmer, Aoife O’Grady, Hazel Genn and Marisol Smith. published by TSO in 2004.
Legal Services Research Centre
April 2004 Independent Rreview of the CLS
Review conducted by Matrix Research and Consultancy for the DCA in April 2004 Independent_Review_of_the_CLS.pdf
July 2001 Quality and Cost
Final Report on the Contracting of Civil, Non-Family Advice and Assistance Pilot by Richard Moorhead, Prof. Avrom sherr, Lisa Webley, Sarah Rogers, Dr Lorraine Sherr, Prof. Alan Patterson and Prof. Simon Domberger. Published by the LSC in 2001.
Key findings include:
The time spent of a case and the level of experience of the adviser are key predictors of quality;
The introduction of competitive price tendering could result in a reduction of quality;
Organisations in the NfP sector took significantly longer than private practice solictiors to carry out their work but achived higher levels of quality.
The report is available from the Stationery Office for £29.95.
June 1999 Paths to Justice: What people do and think about going to law
By Professor Hazel Genn, Faculty of Laws, University College London with the National Centre for Social Research. Published by Hart Publishing in 1999.
The report was based on two main questions: how often do people experience problems which might have a legal solution (’justiciable events’) and how do they set about solving them? The survey concentrated on the type of civil problems that people might encounter in their everyday lives, such as family disputes, debt, and housing and employment problems. For a summary see
Paths_to_Justice.doc on ADRNow
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