If you do not have a local Law Centre where you live, you might still get help with your problem.
Here are some sources of information and advice:
This is an online directory of advice available on legal aid basis. It can be searched by area of law and location.
Gov.UK (formerly DirectGov) is the Government's portal for public services. This section explains what is covered by legal aid and how eligibility for it is calculated.
This website provides diverse information, aiming to help you make sense of the law and your rights.
AdviceUK is a membership network for advice organisations, and their website has a useful help and advice section.
Children and Education
CCLC is a national charity that promotes children's rights and provides advice on related matters.
AvMA is the UK charity for patient safety and justice, and advises people who are affected by medical accidents.
The information and advice service formerly known as Consumer Direct is now operated by Citizens Advice. The service handles general consumer issues, as well as complaints about energy companies and the postal service.
Debt and Money Advice
Telephone helpline from the Money Advice Trust that gives free confidential and independent advice on how to deal with debt problems. Can also be contacted by email for advice.
Debt advice charity that offers a free and confidential telephone helpline. If you cannot make a free call, you can also ask CCCS to call you back instead. The website also offers an online tool to help manage bills and spending.
Website with useful information, tools, calculators, planners and tips on managing your money. MAS can also be contacted by phone or by by live web chat.
DLS runs a service operated by people with disabilities and for them. They provide information and advice about disability rights as well as on tackling discrimination against people with disabilities.
EASS can inform you about your rights and options with regard to equality and discrimination matters, either by telephone or by email. Please note that EASS is not able to give legal advice.
The ACAS website provides detailed information and guidance on various workplace and employment issues. They also operate a confidential and impartial helpline.
University of Law Advice Line
From April 2013 legal aid is no longer available for employment law, except in cases involving discrimination. This makes it much more difficult to find free advice on these matters.
The University of Law is operating an advice line on employment law. To make initial contact please call 01483 216 528. You will be asked for some details about yourself and, if appropriate, get a telephone appointment which may take place between 6pm-8pm. The service is operated by qualified solicitors with law students assisting.
University of Law Advice Line
From April 2013 legal aid is no longer available for most family law cases. This makes it much more difficult to find free advice on these matters.
The University of Law is operating an advice line on family law. To make initial contact please call 01483 216 528. You will be asked for some details about yourself and, if appropriate, get a telephone appointment which may take place between 5:30pm-7:30pm. The service is operated by qualified solicitors with law students assisting.
Shelter is a large natioal charity that campaigns and provides advice on housing and homelessness. Their website contains plenty of information and also contact details for getting advice.
LeO is a free service that has the power to resolve complaints about lawyers.
FOS settles complaints about banks, insurers and other financial services.
PHSO considers complaints about government departments, many public bodies, and the NHS in England.
IPCC independently handles complaints about the police in England and Wales.